CLOUD MANAGED SERVICES
Your team is extremely busy – you need a partner to help manage your new cloud communications solution. Advent doesn’t leave the future of your new solution to chance. We become an extension of your team, providing ongoing support for your new cloud solution.
SIMPLIFYING CLOUD MANAGED SERVICES
Congratulations! You’re ready to put your voice communications in the Cloud and take the next step in your digital transformation journey. Have you thought of how will you deliver ongoing support? This is where Advent Communications comes in. Each and every environment is unique, and we take this into consideration with our support models. With Advent, you will have a trusted partner working closely with your team on-site to ensure your new solution is completely supported & managed. With onsite local and remote system support options available, you can count on Advent to keep your solution fully functional. You are never just a customer to us. Together we are a TEAM.
Our comprehensive services include:
- Remote Programming changes
- Menu, call routing, and voice mail modifications
- Service issue submission & escalation with hosted provider
- Follow-up training needs
- Unlimited access to our Help Desk
BENEFITS OF CLOUD MANAGED SERVICES:
PREDICTABLE PRICING
Cost conscious and budget friendly, you will know what to expect. Every time.
DATABASE OPTIMIZATION
Ensures your cloud solution is configured to meet today’s needs while offering flexibility to change and grow along with your business.
ON-DEMAND SUPPORT
Get the help you need when you need it with unlimited access to our Help Desk.
BOOST BUSINESS CONTINUITY
Changes can be implemented immediately, ensuring your business stays dynamic, resilient, and efficient.
We’re Here to Help!
Office
250 Meadowlands Blvd.
Washington, PA 15301
Hours
M-F: 8am – 5pm
S-S: Closed
Call Us
(724) 916-2500