Engineering Services

Advent offers a full range of solutions and services including Managed Services, IP Telephony, Data Infrastructure, Unified Communications, Power and Cooling, IVR, Wireless, Security and much more.

Expert Evaluation, Integration and Troubleshooting Services Advent’s engineers offer expert evaluation, integration and troubleshooting services for all of our solutions. Our engineers can show you how to design a robust solution and deploy software that makes sense for your small, medium or enterprise business.

Analysis & Assessment

Advent performs a comprehensive review of your environment including telephone systems, circuits and LAN/WAN network infrastructures and delivers a detailed technical, operational, and financial assessment customized to reach your objectives.

All Advent solutions are based on industry-leading Avaya, Nortel and Cisco communications equipment.


Planning for a new solution requires a multi-layered approach. Some of the details that Advent engineers consider include:

Site cabling, LAN switching, Contact Center requirements, WAN circuits, Quality of Service (QoS) routing, equipment placement, packet latency, dial plans and legacy equipment integration.