Professional Services:

“Our IT Professional Services have helped some of the world’s leading enterprises conquer the ever-present challenges associated with managing dispersed technologies and evolving business processes.”

Advent can help turn such challenges into a business advantage. Our IT Professional Services have helped some of the world’s leading enterprises conquer the ever-present challenges associated with managing dispersed technologies and evolving business processes, maintaining consistent application performance, and providing secure access to information.

Whether you need to improve the experience of your end-users, reduce time-to-market, support a scalable environment, expand your e-commerce capabilities, ensure availability, or introduce new applications to meet changing business goals, our experts can not only implement customized solutions to address your technology needs, but also monitor and manage their performance freeing up your IT resources to focus on the business at hand.


Operation Services:

“Help your IT organization do more with less – with Advent operations services.”

Give your IT department the agility, responsiveness, and standardization it needs to deliver and manage complex innovation – with our operations services. Leverage expert knowledge, experience, processes, and best practices to realize maximum efficiency and run an end-to-end application lifecycle like never before.


Telephone Maintenance Packages

PROTECT YOUR INVESTMENT – SECURE YOUR FUTURE

We offer the perfect packages for your phone system maintenance. We have extensive experience and expertise in this field so we can tailor a maintenance solution to meet your business requirements.

We have created 3 maintenance solutions that deliver different levels of response time which you can choose from based on how urgently you need a response.

This personalized program is supported by our stellar team of highly trained service representatives.

Includes:

Platinum

Gold

Silver

Remote Monitoring 24/7/365
Remote Software Upgrades (releases & patches)

 

Priority Service
Phone System Processor/ Modules/ Voice Mail
IP/ Digital/ Analog Phones

** Unlimited Remote Support and After Hours Support available on all packages at customer request.

Most packages cover – Nortel IP, Nortel Meridian, Avaya IP Office, Avaya PARTNER and other leading business phone systems.

Term contracts and special pricing are available on request.  Billing is available monthly, quarterly, or annually at your convenience.


IT Project Management Services

Advent has helped its clients deliver successful projects for over 20 years ensuring at all times that real return on investment are achieved as expected. Our Project Managers (PMs) focus on the details, ensuring that IT and Critical Systems Engineering are fully integrated and aligned to the client’s business objectives.

We take the client’s initial strategy and successfully navigate through practical implementation, transition to business-as-usual operations.  The presence of a professional PM from Advent establishes a healthy project heartbeat, effectively managing project risk and stakeholder expectations.

Advents’ Project Management provides the key disciplines, tools and methodologies to plan execute and manage your projects and programs to successful completion based on the goals your organization wants to achieve.

  • ·        Project Analysis and Planning
  • ·        Risk analysis and mitigation
  • ·        Project leadership
  • ·        Team readiness
  • ·        Change management
  • ·        Implementation

Infrastructure

Advent Communications provides professional services to successfully manage critical IT infrastructure. From the server room to the cloud, we help our clients monitor, manage, and maintain network uptime, so business runs as usual.

Our services and solutions around IT Infrastructure and application management, offer a unique blend of strategy, technology expertise, and industry best practices, delivering tangible results for our customers, time and again.

Talk to us today, and see how you can leverage Advent’s capabilities and competencies to your organization’s advantage.


Cabling

“Your Single Source for Networking Needs Locally or Nationally”

Advent can help you appraise your current cabling structure and assist you whether you decide to upgrade or maintain your current standards.

Advent is up to date with the latest developing Fiber-optic and Copper UTP, FTP & STP structured technology standards produced by the TIA/EIA publications. Our installations comply with the ANSI/TIA/EIA 568-B telecommunications cabling standards as well as 569-A telecommunications pathway & spaces standards.

Overview of Cabling Infrastructure

  • Designs, installs and maintains wired, wireless and hybrid network infrastructures.
  • Designs, Installs and terminates CAT 5/5e/6/6a copper cable, single-mode and multimode fiber optic cable, and low voltage cable
  • Labels and certifies all cables to industry standards
  • Installs cabinets, racks, switches, routers, uninterruptable power supplies and firewalls
  • Manages data center and server room wiring

Fully insured, Advent installs products from leading manufacturers such as Hubbell, Corning, Mohawk, General Cable, Superior Essex and more.

Structured Cabling Installations include:

COPPER:

Voice & Data Station Cabling Installation – CAT3, CAT5, CAT5e, CAT5E, CAT6, & Augmented CAT6)
• Voice blocks & patch panel installations
• Data Patch panel installations
• Station and patch panel termination & labeling
• Standard 19” cabinets, swing gate & free standing rack installation or build outs with cable management (horizontal & vertical)
• Demarcation extensions (T1, ISDN, 56K, Broadband, CO lines)
• Riser backbone installation & design
• Cross-connection of voice cables to the majority of phone systems
• Station cabling identification, verification & certification
• Coax installation (CATV, CCTV)
• Cable pathway support (Bridle rings, J-hooks etc.)
• Wide assortment of patch cables for closet & work stations

FIBER OPTIC:

• Multimode (62.5 & 50 um) & Single-mode fiber installation
• Fiber terminations (SC, ST, LC FC & more)
• Riser backbone installation & design
• Fiber documentation & labeling
• Armored fiber & inner duct installation
• Wall mount & rack mount fiber enclosures
• Splice tray holders & terminations
• Fiber to copper media converters & transceivers
• Wide assortment of fiber patch cables


IT MANAGED SERVICES

For over 20 years, Advent has worked with clients to ensure solutions and vendors deliver maximum business benefit. Advents’ experience and independence enables best-in-class solutions and services to be realized.

Advent is recognized for its proactive, responsive service and client management and it is this pedigree that makes it a trusted turnkey technology partner.

The key to success is developing solutions and processes tailored to the business’ specific requirements, with the right level of subject matter expertise at the right point in time.

Advent can scale with your business needs today and with your growth aspirations for tomorrow.


 UPS Services – Uninterruptible Power Supply

In todays “always on, always available” world where businesses can’t stop and downtime is measured in dollars, Advent provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature. Advent sets the standard in its industry for quality, innovation and support. Its comprehensive solutions, which are designed for both home and corporate environments, improve the manageability, availability and performance of sensitive electronic, network, communications and industrial equipment of all sizes.

Capabilities / Services

Capabilities include computer room designing, installation, troubleshooting & startup, battery replacement & preventive maintenance. 24×7 emergency telephone support services are also available.

“Providing the Power You Need For Your Company to Succeed”


Small Office & Enterprise Class Solutions

Advent is passionate about helping small and medium-sized businesses (SMBs) grow. We enable that growth by helping those businesses better communicate and collaborate with their employees, partners, and customers—anytime, anywhere and on any device.

Sophisticated technologies are no longer just for large enterprise organizations, today’s market is increasingly customizing high-tech tools for small-to-medium businesses comprising one to one thousand employees.

Whether large or small, Advent’s solutions are cost-effective and supply all the features a small branch office or large enterprise requires.

 

 

Engineering

Advent offers a full range of solutions and services including Managed Services, IP Telephony, Data Infrastructure, Unified Communications, Power and Cooling, IVR, Wireless, Security and much more.

Expert Evaluation, Integration and Troubleshooting Services
Advent’s engineers offer expert evaluation, integration and troubleshooting services for all of our solutions. Our engineers can show you how to design a robust solution and deploy software that makes sense for your small, medium or enterprise business.

Analysis & Assessment

Advent performs a comprehensive review of your environment including telephone systems, circuits and LAN/WAN network infrastructures and delivers a detailed technical, operational, and financial assessment customized to reach your objectives.

All Advent solutions are based on industry-leading Avaya, Nortel and Cisco communications equipment.

Design
Planning for a new solution requires a multi-layered approach. Some of the details that Advent engineers consider include:

Site cabling, LAN switching, Contact Center requirements, WAN circuits, Quality of Service (QoS) routing, equipment placement, packet latency, dial plans and legacy equipment integration.


pageimg1

Our Mission

At Advent, Our Mission is to provide superior communications equipment and services that enable businesses to prosper by increasing productivity and lowering costs.